If you want to export a list of your employees with some of their basic information, you can do so. You can also use an excel list to import customer information in-bulk to the software.
Click Contacts in the left menu and navigate to the Customers main feature page.
In the top right click the ellipses (...) to see more options and select Excel Export if you want information transferred to an excel sheet and Excel Import if you want to upload information into the software.
An excel file will download containing the following information for each customer:
- First name
- Last name
- Address Information
- Account #
- Taxable status
- Non Tax certificate number
- Company Name
- Tier name
- Internal Notes
- Custom fields
- Auto Email selections
- SMS selections
- Customer ID
Excel import allows you to upload a sheet of customer data to either make changes or add customers in bulk. The first step is selecting Excel Import from the customer page. Next, you need to determine if you want to edit existing customers, or if you’re adding new customers.
If you’re editing existing customers, click Template for Existing Customers. An excel sheet of all your current customers and their basic information will download for you to work with.
If you’re adding new customers, click Template for New Customers. An excel sheet of all the basic columns for creating a new customer will download for you to fill in.
Make any edits to the cells needed. Make sure you do not change any of the column headings. When you’ve finished, save your excel sheet and return to the software.
Click Choose File and upload the excel sheet you’ve edited.
Make sure that the Spreadsheet Column titles match with the Database Field titles. You can change the database fields by clicking the value and choosing from a dropdown.
When you’re done click Next Step.
If you’ve double-checked your work, click Complete Excel Import. The information from your spreadsheet will now be entered into the software.