Chris Muench
Articles
Recent activity by Chris Muench
-
Dor foot traffic
Link a Dor people-counting account to your locations and your sales reports gain foot traffic, conversion rate and average transaction value alongside the numbers they already show. Sales figures t...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
The Kitchen Display System
The Kitchen Display turns suspended sales into a live board for the kitchen or prep station, where orders and individual line items move through New, Preparing, Ready and Delivered. The Kitchen Dis...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Troubleshooting common issues
A catalog of common problems with their causes and fixes: exact sign-in error messages, locked suspended sales, test mode, card terminal and unconfirmed-payment recovery, printing and cash drawers,...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Genie: AI answers about your store
PHPPOS Genie is the AI assistant built into PHP Point Of Sale. Ask questions in plain language and it answers from your store's own data, scoped to your locations. Enable it through your plan or th...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
The REST API and webhooks
Create an API key in Store Config → API Settings — choosing Read or Read/Write access and an optional employee scope — and send it in the x-api-key header to the v1 REST API. Outbound webhooks POST...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Secure sign-in: 2FA, PINs and SSO
Reset forgotten passwords from the login screen, turn on per-employee two-factor authentication, set switch-user PINs, restrict logins by time window and IP range, control session expiration, and c...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Serialized and special item types
Serialized items track individual serial numbers from receiving through sale. Other flags cover services with no stock, EBT eligibility, age-restricted products, recurring charges, series packages,...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Returns, exchanges and trade-ins
Switch the register to Return mode, verify against the original receipt so quantities can't be over-returned, and refund in cash or back to the card. Exchanges and trade-ins run inside the same tra...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Finding your way around
The left menu lists the app's modules and the dashboard shows your store at a glance. The top bar holds the quick-add menu, location and language switchers, messages, and your avatar menu; test mod...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Price tiers and customer pricing
A price tier gives a group of customers — wholesale, VIP — their own pricing, defined as percent off or cost-plus and overridable per item, kit, category or location. Assign tiers on the profile or...
- Updated
- 2 followers
- 0 comments
- 1 vote