bug in work order?

ilmo

When i make new work order, and there is "Additional Information" fields. If i press "Print" "Additional Information" fields don't appear to receipt.

 

 

Comments

29 comments

  • Comment author
    Chris Muench

    Did you choose show on receipt for those custom fields?

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  • Comment author
    ilmo
    • Edited

    Yes, i have choosed and i have tested it in your demo website. and it doesn't print "Additional Information"

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  • Comment author
    Chris Muench

    We will get fixed for 18.4

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  • Comment author
    ilmo

    Okay, thanks, i hope it will comes fixed

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  • Comment author
    ilmo

    Hey, there is still same bug in 19.0 version, i have tested in your demo website

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  • Comment author
    ilmo

    Another bug in work order:  If Add something to "Additional Information" fields and then add something to "Parts & Labor", "Additional Information" fields become empty.

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  • Comment author
    ilmo

    Another bug in work orders:

    If i make Work order from Sales and later i take  "Collect Payment", price will be zero in Sales

    0
  • Comment author
    Chris Muench

    Price 0 bug fixed when making new work orders

    0
  • Comment author
    ilmo

    Why Collect Payment / Complete Sales doesn't make Work order "Complete"?

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  • Comment author
    Chris Muench

    Store config --> Change Work Order Status On Sales Complete:

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  • Comment author
    ilmo

    Ohh, sorry, i mean: When i do Work Order in Sales screen, and then Collect Payment / Complete Sales, it doesn't make Work order "Complete"

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  • Comment author
    Chris Muench

    It does if you set the store config option Change Work Order Status On Sales Complete. Then you can choose status of what you want the work order to be once you collect payment

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  • Comment author
    ilmo
    • Edited

    if i do like that, then it makes New work order immediately Complete.

    Its not logical?

    i have test this in your demo website

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  • Comment author
    Chris Muench

    This is being fixed and will be rollout out in 20-30 minutes

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  • Comment author
    ilmo

    Again same bug: When i make new work order, and there is "Additional Information" fields. If i press "Print -> Work Order" "Additional Information" fields don't appear to receipt. even they are checked  to print in Custom field configuration .

    I just test this in your demo website

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  • Comment author
    Chris Muench

    I just tried it on demo and it shows on both work order receipt and print order receipt. Does it only happen for quick add customers? Can you take screencast?

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  • Comment author
    ilmo

    also happens for old customer.

    If i fill up Work order and immediately press Print-> Work order, it opens print page, but not show additional fields. 

    sorry, i cant take screencast now. 

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  • Comment author
    Chris Muench

    I think what is happening is the Print button is NOT saving before printing. We can get that fixed

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  • Comment author
    ilmo

    okay, when is estimated to fix this? 

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  • Comment author
    Chris Muench

    Most likley late this week or early next

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  • Comment author
    ilmo

    Okay, seems still not fixed, after one month?

    0
  • Comment author
    Chris Muench

    This has been fixed and will be released Thursday/Friday this week

     

    if you have download version add this to application/views/work_orders/form.php (at bottom)

     

                                                  <script>

                                                           $("#print_dropdown").click(function()

                                                          {

                                                                   auto_save_form();

                                                          });

                                                  </script>

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  • Comment author
    Chris Muench

    The fix has been made

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  • Comment author
    ilmo

    Yes, nice, thank you.

    Next bug:

    In custom fields "Required" option is not working. Even i dont put anything to required custom field, i still can save it. 

    I just tested it on your demo website.

    1
  • Comment author
    Chris Muench

    We will get this fixed

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  • Comment author
    ilmo

    Okay, seems its not still fixed? i just test in your demo website

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  • Comment author
    ilmo

    Hello, any timetable to fix this "In custom fields "Required" option is not working. Even i dont put anything to required custom field, i still can save it"

    Or is it impossible to fix? I can understand if you say so.

    Since 4-5 months pointed this problem already.

     

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  • Comment author
    Chris Muench

    I am sorry we have hade a huge backlog, but I assigned this to developer now. Please follow up in 3 weeks if not fixed

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  • Comment author
    Chris Muench

    require option has now been fixed and is being released right now

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