PHPPOS Quickbooks online addon not sending sales

Comments

8 comments

  • Avatar
    Chris Muench

    Can you post a screenshot of the section for quickbooks settings?

  • Avatar
    J Kenneth

    I've tried it with a bunch of different settings, but here is the last attempt I tried. Also, I have the basic version of Quickbooks online.

  • Avatar
    Chris Muench

    You need to have export items checked

  • Avatar
    J Kenneth

    Will I need to upgrade my quicksbooks version from basic?

  • Avatar
    Chris Muench

    Shouldn’t have to

  • Avatar
    Chris Muench

    We are doing an update next week for QB integration. I would wait until that

  • Avatar
    J Kenneth

    Hi Chris, 

     

    I will retry QB integration again when you roll out the update. Also, I hope maybe this helps. I had to upgrade QB to the Plus package to transfer inventory. I re-ran the sync and nothing transferred over, but this is what the log said: 

    01/13/2019 12:06:08 : Export sales to quickbooks
    01/13/2019 12:06:08 : Create payment methods in QB
    01/13/2019 12:06:20 : Added Sale ID 6499
    01/13/2019 12:06:20 : *******Exception: 6499 CustomerRef is missing in the request
  • Avatar
    Chris Muench

    You need to create a default customer and choose this in quickbooks settings

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